This web site has been designed to be as accessible as possible and compatible with the types of adaptive technology used by people with special needs, including screen readers.

Here are some tips to make life easier for you when using our web site.


To navigate through this web site, please use the top menu bar to choose a main section and then click on a sub-section within the second level navigation.

Setting the screen resolution

Screen resolution, measured in pixels, refers to the resolution of the computer monitor. The screen area setting is an important factor in how much information your monitor can display.

This web site will adapt to most screen resolutions, including smartphone displays.  If you would like to change your settings to the recommended resolution for optimum viewing of this website, follow the steps outlined below:

For Windows
Right-click your desktop. Choose ‘Properties’ (should be the last choice on the pop-up menu). Click the ‘Settings’ tab. Change the number on the slider bar (bottom left) from the current resolution to 1024 x 768. Select ‘OK’.

For Macintosh OSX
Click the ‘Apple’ symbol in the top-left-hand menu on your desktop. Click ‘System Preferences’. Click ‘Displays’. In the pop-up window click 1024 x 768in the ‘Resolutions’ window. Your monitor will resize automatically.

For Macintosh OS9
Click the ‘Apple’ symbol in the top-left-hand menu on your desktop. In the drop-down menu, go to ‘Control panels’ and click ‘Monitors’. In the pop-up window select screen size 1024 x 768. Your monitor will resize automatically

Adjust Text Size

To increase or decrease the size of text then depending on your choice of browser, please do the following:

Internet Explorer
Select ‘View > Text Size’ from the browser toolbar and then your preferred text size.

Mozilla Firefox
Hold down CTRL and press the + key to change the font size in this site to meet your requirements.  Alternatively select ‘View > Increase Font’ from the browser toolbar as many times as you find necessary for the text size you require.


Adjust Font Type

Internet Explorer
Select ‘Tools > Internet Options > General > Fonts’ from the browser toolbar and select your preferred style. Secondly select ‘Accessibility’ within ‘Internet Options’ and click on ‘Ignore font styles and Ignore font sizes specified on Web pages’ Then click ‘OK’. You should now see a difference in font.



Adjust Colour of Text and Background

You may find specific colours enable you to view our web site easier.

Internet Explorer
Select ‘Tools > Internet Options > Accessibility from the browser toolbar and click on ‘Ignore colours specified on Web pages’ Then click ‘OK’.


Hearing Impaired Visitors

Our site has been designed to allow Screen Readers to read our pages.

PDF documents
Some of our publications such as forms and leaflets are available to download in Portable Document Format (PDF).

To view PDF files, you can install a PDF document viewer. There are various types available, of which Acrobat is a well-known type. Adobe Acrobat Reader software is available to download and install on your computer free of charge from the Adobe website

PDF documents may not be readily accessible to screen readers and may not be formatted for visually impaired users. To convert PDF documents into plain text or plain HTML documents, you can use Adobe’s online conversion tool available at

The website provides tools and information to help make Adobe PDF files accessible to users with visual disabilities.

If you come across a part of our site that is difficult to use, please tell us about it. We intend to keep improving our accessibility – so to help us do it, please send your comments to

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